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Shipping Information

Manufacturing Schedule

All ZygoMax products are manufactured to order in our own studio. Most items will be made and ready to dispatch in one working day. Printed items may take longer, and production times may be extended during periods of peak demand. Please bear in mind the production time when estimating delivery times for items ordered from us.

Domestic shipping Within The United Kingdom

Our UK customers benefit from free standard shipping on all items in our store. We use Royal Mail for most items. These will be delivered from Monday to Saturday, and usually take 2 to 3 days to arrive.

Customers who require faster delivery in the UK can choose expedited production and shipping for a small surcharge. When choosing this option we will schedule the production of your item out of sequence to ensure that it can be dispatched as quickly as possible. We will use a 24-hour delivery service for speedier delivery.

International Shipping

We ship products to destinations worldwide. Transit times are generally around 5 to 7 working days. This does not include the time taken for customs procedures. These vary widely between territories. We do all that we can to ensure your order is delivered in a timely manner, but we cannot guarantee delivery on a specific time or date. ZygoMax has no control or influence over the customs procedure in your country.

Please note that overseas orders may be subject to clearance, duties, taxes or destination fees. These fees are not included in the shipping charges for an order. As the importer of our product(s) you are responsible for the payment of any duties imposed by your government. 

Shipping Notes

  • Most items are sent in postal tubes. If nobody is available to take receipt at the delivery address the carrier will leave notification and return the item to their local depot for collection.
  • We are only able to deliver to the shipping address provided on your order. Changes are not possible after your order has dispatched.
  • Orders cannot be delivered to freight forwarding services or PO Boxes.
  • If an order placed on is refused or returned as undeliverable, and not collected you will be responsible for the original shipping charges and any duty, tax or brokerage fees that may be assessed.